Delivery Information

**Delivery Information**

**Shipping Address:**
No. 2588, West Nanjing Road, Jing'an District, Shanghai

**Contact Email:** rudder@loaeyes.com
**Contact Phone:** +86 14748504920

**Shipping Cost:**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of destination or order value.

**Delivery Coverage:**
We offer worldwide shipping. Orders are processed and dispatched within 1–2 business days after payment confirmation.

**Estimated Delivery Times:**
- Domestic (within China): 2–5 business days
- International: 7–15 business days depending on destination and customs clearance

**Tracking Information:**
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package in real time using the link provided.

**Customs & Duties:**
International orders may be subject to import duties, taxes, or customs clearance fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fee.

**Delivery Issues:**
If your package is lost, delayed, or damaged during transit, please contact us immediately at rudder@loaeyes.com or call +86 14748504920. We will assist you in resolving the issue as quickly as possible.

**Important Notes:**
- Please ensure your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect or incomplete addresses.
- Delivery times are estimates and may vary due to unforeseen circumstances such as weather, holidays, or customs processing.

Thank you for choosing us. We appreciate your business!